How to : Accept Credit Card payments from buyers without PayPal accounts

Recently we have been receiving questions from our customers (event organizers)  concerned about their event attendees being asked by PayPal to create a PayPal account when they pay online using PayPal. The short answer is – “They do NOT have to”

This post explains, in a Q & A format, the steps you need to take to ensure that your attendees do not get asked to create a PayPal account:

Question: I am selling tickets on Eventzilla. My attendees are not able to purchase tickets using credit/debit card without creating a new PayPal account. Why is this happening and how can I start accepting credit card/ debit card payments to my PayPal account without my attendees being forced to create a new PayPal account?

Answer: It is most likely that you are using a “Personal” PayPal account for selling tickets. PayPal allows only sellers who either have a “Premier” or “Business” PayPal account,  to get paid from buyers without PayPal accounts.  The following steps describe, how you can easily upgrade to premier or business account.

Step 1: Login to your PayPal account
Step 2: Click on “Profile” link
Step 3: Click on “My settings”
Step 4: Click on “Upgrade my account” link next to account type.
Step 5: You will see a page explaining different features available for premier and business accounts. Click on “upgrade now” button at the bottom
Step 6: Select the type of account based on your requirements. (Premier account – do business under your name) and (Business account – do business under your company or group’s name)
Step 7: You will see a confirmation page.

You are all set to accept credit cards from your event attendees now. (Your attendees will not be required to create a new PayPal account when they make payments using their credit card)

If you have more questions – please send a note to our friendly customer support team at help@eventzilla.net and you will hear back shortly.

Thanks & have a great day!

Eventzilla Customer Support Team

Support articles:
http://www.eventzilla.net/support

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