This web workshop looks at the CQC Inspection process and how to deal with them.  We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.  The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques onto their own practice – and has been fully updated to incorporate the CQC Inspection changes applicable from the onset of Covid-19. Case studies will be used to provide tips and insights on good practice and, also inadequate General Practice. Group work will be facilitated on all aspects of the programme so that participants also develop their understanding of the Assessment process by interacting with colleagues. The aim is to provide a practical usable framework for CQC compliance.

Objectives: participants will improve their understanding of the CQC Assessment process.  The module will provide a detailed insight into the key lines of enquiry and how to prepare. The workshop will provide guidance of good practices and equally important, on what inadequate services look like – enabling you to adopt practiced due diligence techniques that will help to mitigate risks and will also help with all aspects of compliance of the Quality Care Commission rules. 

Programme

13.00    Introduction and Welcome

               – Overview of the Programme & Objectives

Introductions (10 mins)

§  Facilitators

§  Participants

§  Learning objectives

13.10   CQC strategy / impact of Covid-19 / upcoming changes (15 mins) 

13.25   When will I be inspected? Inspection criteria (10 mins)

13.35   Domains, Kloes and regulations (20 mins)

13.55   Type of inspection (10 mins)

§  Comprehensive

§  Focused

§  Remote

14.05   Rating characteristics and how the ratings are decided (20 mins)

     (outstanding/good/requires improvement/inadequate)

14.25   BREAK (10 mins) 

14.35   Setting the scene Quiz (10 mins) 

14.45   Hot topics (20 mins)

15.05  Q&A – your inspection questions answered (30 mins) 

15.35  Inspection Top Tips (15 mins) 

15.50 Review of learning objectives and feedback (10 mins) 

16.00 Close