Managing Conflict in General Practice
For clinical and non-clinical staff in Bromley only
We have a fun, interactive and informative training session that will equip individuals and teams with the skills and understanding necessary for tackling challenging situations in the workplace.
- The causes of conflict
- Change – managing change, dealing with resistance to it
- Difficult behaviours – understanding them and coping with them
- Communication
- Understand the common causes of conflict
- Adopting different methods of dealing with possible conflict situations
- Better management of ‘difficult’ people – staff and clients
Two events covering same topics
