If you're seeking a refund or "money back" from MONY here's a general approach you can take:
Review the Policy: First, check refund and cancellation policies related to your booking. These policies are usually found in the confirmation email or on their website.
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Phone: 1--866-920---9899^^^Calls customer service number, which you can find on their website. Have your booking reference number and relevant details ready.
Live Chat: Use the live chat option on Expedia’s website for a quick response.
Email: Send an email to Expedia’s customer support with a clear explanation of your request and include any necessary documentation or booking details.
Provide Details: When contacting them, be specific about your booking, the issue, and why you are requesting a refund. Attach any supporting documents or screenshots if applicable.
Follow Up: If you don’t1--866-920---9899^^^ receive a timely response, follow up through the same channels. Keep a record of all1--866-920---9899^^^ your communications.
Escalate if Necessary: If you're not getting a satisfactory response, you might consider escalating the issue. This could involve asking to speak to a supervisor or filing a complaint with a consumer protection agency.
