FREE Quality 101 4-Evening Course!

Where: 

Distance Learning via Zoom!

The Zoom link will be sent to registrants prior to the event.

When: 

October 22, 23, 29, 30, 2019    6:00 pm - 8:30 pm

The American Society for Quality, Washington, DC - Maryland Metro Section 509 in collaboration with the Montgomery College BioTrain Program -- Presents:

Quality 101 - A simple and systematic approach to quality management systems

Presentation Overview:

Successful companies have systems that are well-designed, efficient and reasonable, with employees that work with the systems instead of against them.  This course describes in detail how a focus on quality systems produces a winning team.

Key Focus Areas (4-evening classes):

•  Understanding your customer

•  Developing your leadership capabilities

•  Engaging your staff

•  Benefiting from a process & systems approach

•  Leverging continuous improvement

•  Applying fact-based decision making

•  Working with suppliers

Instructors:

Susan Muhr Leister, PhD; ASQ CSSBB

Ronald Kelley, PhD; ASQ CSSBB; IES; LC

Kevin King; ASQ CMQ/OE, CQA

RU's:

The course is eligible for ASQ recertification units. ASQ members will receive RU's based on attendance.