Hayley Prosser
Executive Director of Revenue Cycle Resources
ruralMED
Hayley Prosser has an extensive background in critical access hospital and rural health clinic revenue cycle management. Her analytical mindset, diligent research skills, comprehensive knowledge of billing resources, and passion for rural healthcare has established her as an expert in navigating the complexities and challenges faced by rural facilities.
“As a rural health clinic billing expert, I focus on navigating the complex reimbursement processes for rural healthcare providers, ensuring accurate claims submission and compliance with federal and state regulations. I utilize my expertise to help RHCs optimize revenue cycles, reduce denials, and maximize reimbursements, enabling them to maintain financial stability.
I am excited to share my knowledge! This bootcamp is the perfect opportunity to help others understand how to navigate the intricacies of the maze known as RHC Billing!”
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Executive Director of Revenue Cycle Resources
ruralMED
Shelly Cassidy
Vice President of Revenue Cycle Services
ruralMED
Shelly Cassidy brings a remarkable level of experience and energy to the Revenue Cycle arena. She has been successful in elevating revenue cycle performance from the early stages of her career, and is now dedicated to helping others achieve the highest level of excellence. Shelly’s insight and considerable experience enables facilities to maximize cash flow through her best practices, team guidance, and identification of inefficiencies within the revenue cycle process.
“I have gained invaluable experience from my successes, achievements, and even my mistakes. Sharing this knowledge brings me great joy and fuels my passion. I strive to inspire and motivate others to elevate their organizations and team members to the highest level of excellence!”
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Vice President of Revenue Cycle Services
ruralMED
Amber Ackerson
Compliance & General Counsel
ruralMED
Amber Ackerson’s broad experience across human resources, manufacturing, clinic management, hospital board roles, and private practice have equipped her with a diverse skill set. Amber’s ability to break down difficult statutory and regulatory requirements into manageable steps empowers teams to strengthen their compliance programs.
“Compliance is a great threat and great opportunity for hospitals. I find satisfaction in helping organizations focus on the opportunity and minimize the threat. Providing hospitals with resources and tools they can use to mitigate risk and gain assurance in their policies, procedures and practices is always the goal.”
About Amber Ackerson
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Compliance & General Counsel
ruralMED