This module focuses on the Business Risks and Governance issues that regularly arise in medical practice - they are often difficult to deal with.  We will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice.  The module will be delivered as an interactive session with practical guidance to enabling participants to map the techniques onto their own risk and governance profile for their practice.  The Tips on managing risk provide useful guidance to enable participants to understand and mitigate the governance requirements, liabilities and risks within General Practice.  Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues.

Objectives:

participants will improve their understanding of the Risk and Governance responsibilities.  The module will demonstrate how adopting industry practiced due diligence techniques will help to mitigate risks and will also help with all aspects of practice governance and compliance.

Programme

Session 1

Introduction and Welcome – Overview of the Programme & Objectives

What is a risk and Open Forum – identifying your challenges

Ø  What do we need to comply with

Ø  What keeps us awake

Your Business your Risks

Ø  Know your story

Ø  Assurance of Risk

Ø  An integrated approach

Ø  Building a culture for Compliance

Understanding the Risks

Ø  What common risks exist

Ø  What do we already do

Risk Identification, assessment and management

Ø  Well led, well fed

Ø  Organisational design for Quality and safety

Ø  Systems monitoring

Ø  Stakeholder feedback

Ø  Identify and categorise the risks

Ø  Analyze and assess the risks, their importance and impact

Ø  Evaluate and prioritize risks by applying a rating system to help treat the risks

Ø  Treatment to avoid, transfer, accept or reduce impact of the risks.

Ø  Monitor and Review by regular audit of risk management plan

Ø  Plan Do Check Act (PDCA)

Ø  Report writing

Risk Registers and assurance

Ø  Aggregation of information

Ø  Communicating the Risk

Ø  Assurance

Session 2

Governance across the Practice

Ø  Safe?

Ø  Effective?

Ø  Caring?

Ø  Responsive to people’s needs?

Ø  Well-led?

Ø  CQC  - Fundamental Standards

Ø  and other Health Sector requirements

Information Governance and GDPR

Ø  Understanding your data assets

Ø  Understand the data protection law

Ø  ICO 12-step approach

Ø  Lawful and secure data

Ø  Cyber Security & Security Protection

Ø  Data breaches

Ø  Caldicott and confidentiality

Open Forum – Questions & Discussions

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