Searching for an Eventbrite Alternative? A Comprehensive Review of Eventzilla vs. Eventbrite for Seamless Event Management

Eventbrite vs. Eventzilla User-Friendliness and Navigation

When it comes to user-friendliness and navigation, there’s no real winner. Both platforms are well designed with an intuitively designed interface. Navigating through both platforms is a breeze, allowing event organizers to effortlessly access the necessary tools and functionalities. However, there were moments where I felt lost trying to find basic customizable features in Eventbrite - more on that later.

When you first sign up for Eventbrite, you’re walked through a well designed interactive checklist with options for a variety of events and company sizes. However, it doesn’t seem like this five minute quiz actually changes the interface in any way. You’re brought to the same screen to set up your event no matter what.

There’s little difference in the event creation basics between the two platforms, but you’ll be pleased to find the option of Hybrid Events on Eventzilla, and a more robust Online Events section. Virtual events have always felt like an afterthought on Eventbrite.

Eventzilla's in-person events have a helpful Hotel’s Nearby feature giving it a leg-up for planning corporate events with out-of-town visitors.

Furthermore, Eventzilla offers a seamless user experience by incorporating unique features that simplify the event management process, ensuring smooth operations from start to finish.

Key takeaways:

• You’re not going to find a great deal of difference in the user-friendliness, but it’s clear Eventzilla is laid out in a way that’s catered to a professional event manager starting with event basics and allowing for greater functionality for the advanced user.

How do I customize Eventbrite emails?

Marketers understand the need for every touchpoint being carefully crafted with opportunity for engaging the attendees further. That being said, Eventbrite email customization is simply lacking. At the moment, confirmation emails cannot be edited in Eventbrite and they’re determined based on your ticket type. Eventzilla emails are highly customizable, including a fully editable confirmation email to allow you to determine every part of the customer journey.

Eventbrite allows you to send up to 250 promotional emails per day, with the option of paying to overcome the limit. With Eventzilla, event organizers can import their contacts from Gmail, Yahoo, Outlook or Excel sheets and send custom email invites to 1000 contacts for free.

From an Endless Events study in 2018, 40% of event marketers believe email marketing is the most effective channel for promoting an event, so if email marketing is important to you (and it should be), this is something to consider.

Custom content blocks

Fully customize your page with new content blocks. Having the ability to move sections like your agenda, speakers, and all other content is a gamechanger from the prebuilt Eventbrite pages. Other sections include who should attend, what to expect, and key takeaways, with the option to create and rename blocks in any way you like.

Whether you want to highlight important details, emphasize key speakers or sponsors, or create a specific aesthetic, the flexibility provided by Eventzilla empowers you to do so. This level of customization helps in creating a lasting impression and generates excitement among your target audience, increasing the likelihood of registrations and attendance.

Key takeaway:

• Eventzilla allows for a level of personalization that creates a memorable and engaging experience for attendees. Your marketing team will thank you for the brand cohesion.

Eventzilla Takes on Eventbrite ticket pricing plans

When organizing events, one important factor to consider is the pricing structure of these platforms. Here's a comparison chart showcasing the pricing differences between Eventzilla and Eventbrite for various ticket prices:

Example Ticket Price $50 Eventzilla PRO $2.25 Eventzilla PLUS $2.95 Eventbrite $3.64

Example Ticket Price $100 Eventzilla PRO $3.40 Eventzilla PLUS $4.40 Eventbrite $5.49

Example Ticket Price $200 Eventzilla PRO $4.50 Eventzilla PLUS $7.30 Eventbrite $9.19

Example Ticket Price $500 Eventzilla PRO $9.00 Eventzilla PLUS $16.00 Eventbrite $20.29

Example Ticket Price		Eventzilla PRO		Eventzilla PLUS		Eventbrite
$50		$2.25		$2.95		$3.64
$100		$3.40		$4.40		$5.49
$200		$4.50		$7.30		$9.19
$500		$9.00		$16.00		$20.29

Eventzilla offers two pricing tiers, namely Eventzilla PRO and Eventzilla PLUS. The prices listed in the chart represent the fees charged by Eventzilla per ticket sold for each pricing tier. For instance, if you are selling a $50 ticket using Eventzilla PRO, you will be charged $2.25 per ticket.

On the other hand, Eventbrite is a separate platform with its own pricing structure. Similar to Eventzilla, the prices listed in the chart for Eventbrite represent the fees charged by Eventbrite per ticket sold.

From the comparison, it is evident that the pricing for Eventzilla tends to be slightly lower than that of Eventbrite across all ticket prices. Eventzilla's PRO tier generally offers the lowest fees, making it an attractive option for event organizers looking to minimize costs.

Who wins for the best event ticketing platforms?

Both Eventbrite and Eventzilla offer Free Ticket Registration, Paid Ticket Registration, and even Donations. This is great because organizers tailor their ticketing options to meet the specific needs of their event. Whether it's offering free registrations to attract a broader audience, selling paid tickets to generate revenue, accepting donations for charitable causes

Eventzilla comes out on top with the added Merchandise and Add-on features, offering event organizers greater flexibility for selling tickets online.

Who do I contact for Customer Support?

The availability of phone and live chat support from Eventzilla, operating from 8 am to 10 pm EST, offers event organizers invaluable assistance and peace of mind throughout their event planning journey.

Unlike Eventbrite, which limits support options for free events to self-help resources and email support for select issues, Eventzilla goes the extra mile by providing direct channels for immediate assistance.

With phone support, organizers can speak directly with a knowledgeable representative who can address their questions, concerns, and technical issues in real-time. There are several G2 testimonials praising Eventzilla’s customer support, which is worth noting if you’re running a more comprehensive event that may need technical assistance.

The significance of Eventzilla's dedicated customer support becomes even more evident when comparing the support offerings for paid events on Eventbrite. While paid events on Eventbrite gain access to 24/7 chat support, it is worth noting that Eventzilla's phone and live chat support are available for both free and paid events. This inclusive approach ensures that all event organizers, regardless of the ticket pricing, receive the same level of support and assistance. The convenience of having phone and live chat support readily available contributes to a smoother event planning process, quicker issue resolution, and enhanced overall satisfaction for Eventzilla users.

What Eventbrite is Missing: Event Management Features for True Professionals

Eventbrite is great for simple events that don’t require a range of features. Eventzilla is the ideal platform for professionals who specialize in creating and managing complex events. With its wide range of advanced features, from multi-track agendas and session management to robust ticketing options and sponsorship opportunities, Eventzilla caters to the needs of event professionals.

Attendee Engagement with Mobile Apps:

Eventzilla provides a dedicated event mobile app for attendees, facilitating seamless engagement and networking. The app encompasses various interactive features such as allows attendees to access schedules, venue maps, speaker profiles, sponsors & other important information that they will look for. By offering this mobile app, Eventzilla enhances the attendee experience and fosters meaningful connections, ensuring that participants derive maximum value from the event.

Eventbrite Organizer is an intuitve app for event creators that allows one to monitor data, check in tickets, and process merchandise sales. However, that’s the extent of how the app is able to engage with attendees. Organizers using Eventbrite will need to find other ways for their audiences to connect with eachother.

Event Agenda and Session Management:

Eventzilla empowers organizers to build and publish multi-track, multi-session event agendas. This functionality allows for seamless management and organization of complex event schedules, ensuring that attendees can easily navigate and customize their event experience. With robust event agenda and session management capabilities, Eventzilla simplifies the process of structuring and presenting event programs, optimizing attendee engagement and satisfaction.

Attendee Management and Importing:

Eventzilla offers efficient attendee management tools, allowing organizers to import attendees in bulk and streamline registration processes. With this feature, event organizers can easily manage attendee data, import existing lists, and facilitate a smooth registration experience. By simplifying attendee management and importing, Eventzilla enables organizers to save time, reduce administrative efforts, and ensure a seamless registration process.

Reporting Capabilities:

Eventzilla offers comprehensive reporting capabilities, allowing organizers to gather valuable insights and analytics about their events. From attendee registration and ticket sales data to engagement metrics, Eventzilla's reporting tools provide actionable information that helps organizers make informed decisions and measure event success. By leveraging detailed reports, event organizers can assess performance, identify areas for improvement, and optimize future events.

Eventbrite vs. Eventzilla: Which One Comes Out On Top?

At the end of the day, it’s all about what your needs are. While Eventbrite is well-known with a powerful listening section for local events you’ll be hardpressed to host a comprehensive event on Eventbrite. In the search for an Eventbrite alternative, Eventzilla emerges as a powerful contender, offering a range of features tailored to professionals who manage complex events.

Eventzilla Is Right For You If…

1. Branding and customization is important to you

Eventzilla offers extensive customization capabilities, allowing event organizers to tailor their event pages and confirmation emails to reflect their brand identity. This level of customization helps create a memorable and engaging experience for attendees, aligning the event with the organizer's branding.

2. You’re a not-for-profit, or simply want to pay less for your event platform and make more money from your events:

Eventzilla's pricing tends to be slightly lower than Eventbrite's across various ticket prices. This makes Eventzilla an attractive option for event organizers looking to minimize costs. Additionally, Eventzilla offers discounted rates specifically for non-profit organizations, providing a cost-effective solution for non-profits and charities.

3. You’d like to receive instant access to your event revenues:

Stop waiting for your event recenues to get processed. Eventzilla provides instant payouts through trusted payment gateways, such as Stripe, PayPal, Square, and Eventzilla Payments. This feature eliminates waiting periods and allows organizers to manage event finances more efficiently, ensuring better cash flow for necessary expenses and improved financial planning.

4. Dedicated customer support is important to you:

Eventzilla offers phone and live chat support from 8 am to 10 pm EST, providing event organizers with invaluable assistance and peace of mind throughout the planning process. Unlike Eventbrite, which limits support options for free events, Eventzilla goes the extra mile by providing direct channels for immediate assistance.

5. You’d like to make your event pop with advanced event management features:

Eventzilla caters to the needs of event professionals with its wide range of advanced features, including multi-track agendas, session management, robust ticketing options, and sponsorship opportunities. These features make Eventzilla the ideal platform for professionals who specialize in creating and managing complex events.

6. Data ownership and privacy are important to you:

Eventzilla respects the privacy of attendee data and ensures complete ownership for event organizers. Unlike Eventbrite, which engages in cross-promotion and marketing emails, Eventzilla refrains from intrusive marketing, allowing organizers to maintain control over their attendee data and build trusted relationships with their audience.